Welcome to AJS ConnectED Conference LIVE, your education destination for the March 2021 edition of the Atlanta Jewelry Show - the SoHo Experience by AJS.
Registration is closed. However, there are seats available. Simply email cchandler@atlantajewlry show.com that you will be attending. She will confirm you are registered. 
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Friday, March 5 • 12:00pm - 1:00pm
LUNCH & LEARN: Coaching Sales Professionals in The New Consumer Reality -Waiting List

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By mid-2019, smart retailers were already buzzing about the need to move past Millennial consumer shifts and start tracking with the needs and interests of the GenZ crowd. How quaint all of that seems today...
Who could have predicted that by the end of 2020, the entire retail landscape would have experienced a seismic disruption, and luxury retailers would be dealing with an entire generation's worth of evolution in consumer behavior happening within a 6-month period?
For many retailers, the biggest challenge right now is making it all work with a team of sales professionals who are still waiting for everything to bounce back to 'normal.' At the same time, the line between brick & mortar retail & online shopping continues to fade into oblivion. Consumer engagement has become as much a matter of entertainment as it is information & service providing.
Make no mistake... success in the luxury retail space now and in the future will require a team of professionals who understand evolving customer needs and who are firmly committed to springing forward with approaches and processes that suit the consumer's needs today. The most successful sales professionals are those who have learned to become live stream personalities & video stars! Are you ready to coach and lead your team into this promising future?
Now is the time to learn new approaches to the old selling process and to discover effective ways to get your team on board.

avatar for Kate Peterson

Kate Peterson

President, Performance Concepts
Kate Peterson is the President of and CEO Performance Concepts, Inc., a company dedicated to providing innovative and effective consultation in the areas of organizational design and development, communication, retail operations, human resource management, sales and consumer behavior... Read More →

Friday March 5, 2021 12:00pm - 1:00pm EST
Cobb Galleria Ballroom A

Attendees (7)